Are you ready for the big ISDN switch off?

3 December 2019 by Jo Smith in Microcomms News

In 2015 BT announced that ISDN networks for businesses will be switched off.  The phase-out starts from next year, with completion expected to be by 2025.  Are you ready for it? 

Why is it being phased out?

ISDN was the fastest internet access available at one time and it was the primary connection source of communication amongst UK businesses.  However, the advancement of technology has meant that it just can’t keep up with other internet access connections such as DSL and WAN in a cost-effective way so it’s now outdated! 

What does this mean for my business?

The ISDN phase-out means you really must consider the set up you use to communicate both internally and externally.   This is as an opportunity for you to look at every area of your business and how it can be improved.  

What is the alternative?

We will replace old ISDN lines with VoIP (Voice Over Internet Protocol) systems. If you’ve ever used Skype, Zoom, Facetime or WhatsApp to speak to family, friends or colleagues, then you’ve used a VOIP system. 

The benefits of VOIP are significant. It is much more flexible, great for disaster recovery and back up as you can access the number wherever you have internet access (as opposed to it just being on one site). VOIP systems are more feature rich, are great for multisite businesses as it means you can have a telephone number presence in a geographic location without having to have an office there, plus here are many more benefits.   

What’s next?

There’s five years to complete the phase out so why should you be thinking about this now? Being prepared early, means giving your business the best opportunity to implement an effective solution.   You don’t want to be in a position of not knowing how you’ll continue communications internally and externally when the switch off is imminent.  Explore your opportunities now by ordering a full review of your communications solutions and making a plan of action for a seamless switch over.  The last thing you want is for this to affect your business. 

Let us help you

To find out how we can help review, design, deliver and support you through this huge change, get in touch with us today on 0300 020 000

Some of our Clients

Microcomms Success Stories

“Our guests are much, much happier with their overall experience while visiting The Headland Hotel, thanks to the reliable, secure wifi access that Microcomms delivered”.

Darryl Reburn
General Manager, The Headland Hotel

“We continue to be impressed by Microcomms’ know how, expertise and professional yet down to earth and pragmatic style. Consultancy projects are well managed and I’d recommend their services to anyone.”.

Julian Holmes
IT Manager, Coodes Solicitors

“In our sporting hospitality business, customers expect great WiFi as well as fantastic golf. Microcomms have helped us meet our clients high expectations and ensure that visitors coming to Trevose have an all-round excellent experience. The team have worked really hard across all areas and we’re very happy with the service we’ve had.”.

Nick Gammon
Managing Director, Trevose Golf & Country Club

“There aren’t many Cornwall-based companies that can claim to have hands on experienced providing network connectivity to a Malaysian hut in the middle of a rainforest!”.

Nick Argent
ICT Manager, The Eden Project


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